Frequently Asked Questions

Humaniq is a simple and secure mobile app, delivering financial inclusion solutions globally.

1. What is the Humaniq token?

The HMQ token is a blockchain based crypto currency used inside the Humaniq app which is traded on cryptocurrency exchange markets, giving it a certain value in US dollars (which is displayed in real time on the app).

HMQ is the world's first hybrid blockchain based crypto currency in your Humaniq app wallet. As long as you get your HMQ you can use it immediately to exchange it with other people or buy some goods. You can use it within Humaniq app or on stock exchange. You can receive your fees in HMQ and use it as usual money the way you use cash or credit cards, but in a much-much safer way. HMQ is your digital wallet and your digital deposit box.

The HMQ currency has several advantages over traditional cash:

  • It has zero fees for any transfer
  • It's international money, sending it into another country is the same as sending it to your friend
  • You can receive tokens for free by doing simple actions in Humaniq app

2. How can I use this app?

In Humaniq app you can:

  • Invite your friends and text with them with secured chats
  • Create and use a wallet
  • Send or receive HMQ
  • Participate in surveys and earn HMQ Tokens
  • Trade or buy things via business chats
  • Find some interesting content in info bots

3. How can I get FREE BONUS HMQ tokens for:

  1. Initial registration - you get HMQ bonus for the initial registration right after the application downloading and Validation by Flash Call in order to complete the registration procedure
  2. BIO identification – you get a HMQ bonus after passing Bio identification: photo + graphic key
  3. Inviting friends - you get a HMQ bonus for inviting friends after they have registered your promo code.
  4. Being invited by a friend – you can use the promocode of your friend that has invited you right after downloading the application and adding it at «more» tab on your profile.
  5. Having a first outgoing transaction of the week to a friend from the application contact list.
  6. Having a first incoming transaction of the week from a friend from application contact list.

But remember that after reaching $20 USD in total BONUS you will not be granted any more tokens. $20 USD is the maximum that you can get. You can still do all the actions mentioned above, but you won't get the bonus for it.

4. In how many countries does Humaniq application work?

At the moment our app with full functionality is available in 46 countries: Tanzania, Uganda, Rwanda, Ghana, Botswana, Zimbabwe, Côte d'Ivoire, South Africa, Kenia, Senegal, Zambia, Cameroon, Burkina Faso, Guinea, Democratic Republic of Congo, Sierra Leone, Burundi, Congo, Sudan, Liberia, Equatorial Guinea, Republic of Malawi, Republic of Iceland, Bosnia and Herzegovina, Republic of Serbia, Macedonia, Republic of the Philippines, Myanmar, Sri Lanka, Papua New Guinea, Mongolia, Seychelles, Belize, Dominican Republic, The Bahamas, Guatemala, Honduras, Costa Rica, Venezuela, Guyana, Suriname, Paraguay, Oriental Republic of Uruguay, Mexico, Albania, Montenegro.

More countries are coming!

5. How to invite my friends?

To invite your friends and relatives, first click on MORE Tab, then use the Share button to send invites on social media, like WhatsApp, on Email, and in the Contacts. This is how simple it is.

6. How to get my transaction hash?

In order to get your transaction hash for your HMQ transfer, please follow these steps:

  1. Copy destination address
  2. Go to
  3. Paste destination address in the search box and click GO
  4. Open tab «ERC20 Token Txns»
  5. According to the Value of transfer you can find your transfer and click on «TxHash» link
  6. That's it!

7. How can I find my PROMO CODE?

You can find your promocode on CHATS Tab by pressing the button "Invite a friend", this is your personal invitation promo code Send it to your friends and get BONUS for it! You will get HMQ BONUS for each friend you invite after they register your promo code on More Tab by pressing the avatar and clicking "Enter your Promo code".

But remember that after reaching $20 USD in total BONUS you will not be granted any more tokens. $20 USD is the maximum that you can get. You can still invite friends, but you won't get the bonus for it.

8. How to delete my profile?

Please contact Support agent and inform that you want to delete your account. All your data will be deleted from our database.

9. I have a problem with Humaniq App using

Please contact Live Support Chat and describe your problem in detais, our agents will help you immediately. Please go to the Chat section / Bots / Humaniq Support.

If you can't login or can't contact our live support, please, don't hesitate to use our Telegram support chat: